New iPhone on contract, want to keep my old EE pay and Go number

SJDimerz · ‎03-11-2023

New iPhone on contract on EE, I want to keep my old EE pay and Go number, I called 150 and got my pac number, now what do I do?

XRaySpeX · ‎03-11-2023

@SJDimerz : You do nowt with that PAC. PACs are only for moving between networks, not within the same network.

You need to call CS & request they move your old PAYG no. to your new phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

SJDimerz · ‎03-11-2023

Ahhh I’m on the phone with them now so will sort cheers

S.Dimery

XRaySpeX · ‎03-11-2023

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

SJDimerz · ‎03-11-2023

Thank you. I just had to call back 2 more times, non of the advisers seem
to know what to do. On my 3rd call now…