Need support

[Skullbreaker]

Hello when i try to prt my lycra number to ee i will put my ee number in and then they will text me the code i will enter it then i takes me to a page where i enter my old number i want to use and it then says my ee number dosent exist i need help or i will jpt be buying this again i will have a refund

[Christopher_G]

What isn't updated, @Skullbreaker?

Chris

[Skullbreaker]

Ur contact list

[Christopher_G]

I'm not sure what you mean, @Skullbreaker 

If you select the options related to your query, you'll be given some options to contact us.

Chris

[Skullbreaker]

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@Christopher_G wrote:

I'm not sure what you mean, @Skullbreaker 

If you select the options related to your query, you'll be given some options to contact us.

Chris

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Do u mind doing the form for me since it dosent work wen i do it

[Christopher_G]

It's best to speak to the Mobile Care team, @Skullbreaker. They can verify your account with you and process it. You could always pop into an EE Store if it's easier?
Chris

[Skullbreaker]

Im finding it hard to get in contact plus so u know wen the free data runs our and ur plan starts will it mean next month

[Katie_B]

Hi @Skullbreaker. 

Do you live near an EE Store?

The team will be happy to help process your PAC transfer. 

Katie

[Skullbreaker]

Yes but im not allowed

[Katie_B]

Hi @Skullbreaker. 

I have sent you a private message. 

Katie

[Skullbreaker]

I replyed