Need replacement sim card

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DenarTDM
Investigator
Investigator

‎16-09-2023 10:41 AM

Recently lost my SIM card which is a PAYG SIM card. Went to the EE shop with ID and they told me it’s not possible to give me a new PAYG SIM card with the same number. 2 weeks ago I ordered a SIM card from the ee website and it never arrived. Ordered another one about 4 days ago and still hasn’t arrived. What shall I do as I really need that number. It hasn’t been active in 2-3 months and I don’t want to wait any longer as I may lose the number. 

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RocketPup1
Prodigious Contributor
Prodigious Contributor

‎16-09-2023 10:44 AM

Pay As You Go Sim Replacements have to be done over the phone, unfortunately due to the recent iPhone Launch, wait times are extremely high.

Hope you get this resolved 🤞

Need Further Help? Call 150 From Your EE Number Or Download The My EE App On The App Store And Google Play

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RocketPup1
Prodigious Contributor
Prodigious Contributor

‎16-09-2023 10:44 AM

Pay As You Go Sim Replacements have to be done over the phone, unfortunately due to the recent iPhone Launch, wait times are extremely high.

Hope you get this resolved 🤞

Need Further Help? Call 150 From Your EE Number Or Download The My EE App On The App Store And Google Play
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DenarTDM
Investigator
Investigator
In response to RocketPup1

‎16-09-2023 02:41 PM

Got it sorted thanks 

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