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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New sim

I've just ordered a new sim. Will it automatically charge this lower monthly amount after I put it in my phone or do I need to cancel my old sim. I will be keeping the same number 

Repacement sim card

Hi i have received my new sim, thank you after i reported my old one lost, i have placed it in my new device but there is no connection and I'm not able to telephone you as i have no other phone to contact you, is there anyway you could help please.M...

xwendx by • Explorer
  • 365 Views
  • 3 replies
  • 0 Helpful

Resolved! Transferring to EE

I have placed an order for EE Sim only deal and asked to transfer my number from o2. I provided PAC and was told transfer will take place next working day. What will happen if this transfer takes place before I receive the new Sim? Will I lose my con...

Howard66 by • Visitor
  • 392 Views
  • 1 replies
  • 1 Helpful

Resolved! Cannot make calls using my new SIM

I have purchased a new SIM on a £15 unlimited minutes plan, but it won't let me make any calls. It say I have £0. Why is this? I have registered my credit card details and it says it will take my first payment today.

Resolved! Why have I got 2 numbers?

When moving to Ee I kept my old number, however, sometimes text messages are received from that temporary number. If you ring or text my original number that also comes through to my phone?In settings on the SIM card it displays the incorrect number ...

Pete122 by • Investigator
  • 7632 Views
  • 6 replies
  • 1 Helpful

Re: No service with new sim

For new people this number sends you to an automated service. It’s IMPOSSIBLE to get to the right answer and has added HOURS onto the painful search to get a sim working!!! I hate this

Darmie90 by • Visitor
  • 508 Views
  • 3 replies
  • 1 Helpful
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