Linking sim.

[Jimmer72]

I’m trying to link a sim I brought for 99p.

ive made an account there is no way I can see to link my sim to it

[Jimmer72 · Accepted solution]

Thanks for all the help, EE is looking like a dead fish at present.

[Jimmer72]

Another satisfied non costumer.....great solution folks I so look forward to A.I. Saving us from this kind of thing.

[Leanne_T]

Hi @Jimmer72 

Welcome to the community. 

Are you trying to link your SIM card with a new My EE account? 

Does the SIM show signal? 

Leanne.

[Jimmer72]

Yes I am trying to link a sim to this account. It repeatedly says we are having problems please come back later....I have come back later...nothing has changed.

thankfully my reception is now much better....bye bye 02 now all I need is to get my number changed 

[Robht5]

I have the same problem as Jimmer72..have tried multiple times says we are having problems come back later..

Later when 

[Leanne_T]

Hi @Robht5 

Is this a new pay as you go SIM card? 

Have you had a My EE account with the same email address previously? 

Leanne 🙂

[Robht5]

It's a new PAYG sim I've not had a previous EE account..spent 2 hours on this ..not impressed 

[Leanne_T]

I understand, thanks for coming back to me @Robht5 

If you are experiencing an error, please call us on 150 or 07953 966 150, and the team will get the account set up for you. 

Leanne 🙂

[Bert354]

How are we supposed to call when the sim is not activated??