27-07-2023 12:16 PM
I’m trying to link a sim I brought for 99p.
ive made an account there is no way I can see to link my sim to it
Solved! See the answer below or view the solution in context.
25-08-2023 03:33 PM
Hi @Bert354
Please call the number provided from any other phone and the team will be happy to help.
Leanne.
25-08-2023 11:12 PM
I'm having the same issue, however you have an automated response on the phone number provided saying your offices are closed until 8am tomorrow morning . Is there no way to sort this out online?
26-08-2023 07:15 AM
Hello @pipnbec.
Our Live Chat team would have also been closed for the evening.
Please get in touch this morning and our team will be happy to help.
Katie
05-10-2023 11:37 AM
My PAYG sim card does not link as it says we have some troubles linking and that’s been going on for quite a while
05-10-2023 12:11 PM - edited 05-10-2023 04:27 PM
Welcome to the EE Community @savitskiyartem 🙂
Have you started to use your SIM to make sure it is activated?
James
05-10-2023 01:35 PM
they just say there is an error that’s it so they ain’t solving it
05-10-2023 01:53 PM
Have you used your SIM card @savitskiyartem?
It may just need to be activated before you can link it with My EE.
James
05-10-2023 03:53 PM
how can i use it when i need to top it up therefore i need to link it then to top up
05-10-2023 04:28 PM
Hi @savitskiyartem,
If you insert the SIM into your phone, it should connect to the EE network and activate.
James
06-10-2023 04:50 AM
Gentlemen, this is absurd. You released numbers that were with the bank, people bought them, they count on the numbers, and by the way, I have an identical problem, you have been writing about an error for a month!!!!! How much do you need to Disrespect for your subscribers to call yourself to answer is SO UNPROFESSIONAL. Correct the error immediately or receive advertising on all social networks from thousands of dissatisfied and deceived Subscribers, of whom there are apparently already more than one hundred people