24-08-2023 12:32 AM
I have selected to Keep My Old Number during the switch. I have inserted the EE sim card and i am not able to receive call when someone called my old number. How long will the old number (from the supplier) to be transferred to my new EE sim card?
26-08-2023 10:52 AM
Hi @nickelyeah.
We have no account access here on the community so we are unable to check the status of your number port.
If you give our customer care team a call on 150 they will be able to provide you with an update.
Katie
29-09-2023 08:44 PM
Yes asked for old number to be kept. Got SIM card yesterday just put it into phone tonight
30-09-2023 07:10 AM
Hi @Fmg07.
Is your old number an EE number or are you porting this from another network?
09-11-2023 02:58 PM
About 30 mins ago
09-11-2023 03:20 PM
Welcome to the EE Community @MelissaMabel1 🙂
How can we help?
James
