Imported number does not show up onincoming texts, only original EE number

[Glyndwr45]

I moved to EE from Plusnet and tranfered my original number.  This number does not show up on incoming texts in reply to my texts but defaults to original allocated number from EE

[Glyndwr45]

In the end I've just decided to switch off RCS, but do let me know if a
solution comes up in the future.

Thanks,

Paul

[Leanne_T]

Hi @Glyndwr45 

If this is still happening after a few days, please call us on 150 and the team will be happy to help get this looked into for you. 

Leanne 🙂