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How to swap my number to New SimCard With out call costumer service

ESEN01
Visitor

I lost or left somewhere my simcard couple days ago and I got new simcard at nearby local store I want to activate it and set my old number to this simcard I can’t call bcs card not active to use please someone help me out for this issue 🤭🤔

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@ESEN01  did you request a replacement SIM card or just get a new SIM card ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

You needed to got a replacement SIM to have kept your no. Did the store block your old SIM?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
BrendonH
Community Hero
Community Hero

Did you go to an EE store or a supermarket or convenience store where they sell PAYG Sims. You can log into your MyEE account and order a replacement SIM.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
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