No Service, new contract

[mazeskie]

I recently upgraded into mobile plan from sim only.  Since I transferred my sim to new phone I don’t have services. I tried to restart my phone and nothing is happen. I couldn’t call or text the costumer service as no service to my phone. 

thank you in advance.

[Leanne_T]

Hi there @mazeskie 

Thanks for coming here. 

Did you receive another SIM card with the phone? 

Do you get signal if you try the SIM card back in the old phone? 

Leanne 🙂