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Esim1 not provisioned

EmiiMay
Visitor

I've been given an esim from ee. I moved from o2 to ee and I believe the pac should be done by now (I started it on Thursday evening and it's now Monday afternoon).

After I set up my esim my old phone suddenly became unable to send calls, recieve calls/texts and use mobile data 😞

I was hoping this would change by today but it hasn't yet and I'm getting concerned. Any help would be appreciated thank you

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @EmiiMay 

Thanks for coming to the community. 

Do you have an EE signal showing? Can you make and receive calls using the temporary EE number? 

Speak soon 🙂

Leanne.