Hello @Chadchen198041 ,
Welcome to the community,
If it has been a year since you used your SIM card, then you will not be able to keep the same number you had before, you would need to get a new number, as it will have been recycled.
You may want to take a look here if it has been less than a year since you have made a chargeable call or text if on pay as you go although by the sound of it, you have not used your SIM card for a year:
https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-...
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
