Can you temporarily lock a Sim? And get it unlocked fast if needed?

Kelly2787 · ‎18-03-2023

I have to sims out with ee. Mine and my partners. Hes just called of a friends phone saying he can't find his phone but doesn't believe it's lost or stolen. Just misplaced so is it possible to lock a number and then be able to unlock it if/when it's found? I don't want to leave him without a phone

Chris_B · ‎18-03-2023

@Kelly2787 Yes you just call EE and explain what’s happened l. Once it’s found you call customer services again and they’ll unblock it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎18-03-2023

@Kelly2787 Yes you just call EE and explain what’s happened l. Once it’s found you call customer services again and they’ll unblock it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Kelly2787 · ‎18-03-2023

Thanks so much. I knew I'd be able to lock it. Just wanted to know if it was easy to undo. Some companies make you wait for a new Sim to be posted 😕

Chris_B · ‎18-03-2023

@Kelly2787 Only if you request a replacement SIM card.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.