Moved to America and need to "unlock phone" to get US sim working. How?

GBragdon5784 · ‎09-10-2023

Hi

I've just moved to the states and I went to get a new SIM card/US number because my UK sim doesn't really work here. I was told by the US phone company that in order to get my new sim to work I need to get EE to unlock my phone somehow. I cannot so far get ahold of anyone and the robo-chat said I should dial *#06# to get an IMEI code to do this. So I try it and whoops! Computer says no.

Any idea of how to get around this?

Cheers

XRaySpeX · ‎09-10-2023

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

GBragdon5784 · ‎10-10-2023

cheers- giving that a go but now I am being told I will have an "unlocking expert" call me within a week. Was hoping it would be a little simpler than that but oh well...

XRaySpeX · ‎10-10-2023

Should be! W/out the wait.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

GBragdon5784 · ‎10-10-2023

hmmm...Ok I'll give it another go then