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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Transferring contacts

If a replacement sim, in a different size  (for an existing number) is ordered online, will my contacts be preloaded on the new one?  Or will I have to go into my ee store for them to swap Sims and transfer contacts?

Bevb62 by • Valued Contributor
  • 1741 Views
  • 4 replies
  • 2 Helpful

PAC

Hey - I have cancelled my old ee contract, got a PAC. & signed back up with ee on a sim only but they’re saying they can’t take the PAC because it’s the same network. if I move the number to another network (payg) & then get another PAC can I move it...

Not receiving OTP on EE since porting from O2

I have been ported for 72 hours now - and I cannot access any of my banking apps on my new EE Iphone 14. This is because they all send an OTP to verify the new device - but I am not receiving them.After spending a long time on the phone to tech suppo...

Resolved! new sim card

If I buy a new phone that takes same pay monthly sim as my old one, can I just put old sim in new phone and carry on?

GY71dnx by • Valued Contributor
  • 534 Views
  • 2 replies
  • 1 Helpful

sim not working in new iphone

Hi,so i've had an EE sim for several years now and bought a phone on Sky mobile recently, unlocked. Once i put my current sim into the phone it stopped working, only showing 'no signal' and saying 'sim not provisioned' in settings, but the phone is r...

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