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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! number not accepted on universal credit claim

hi, i purchased an EE sim card and went to update my number with universal credit however it wont allow me to as the number is connected with another current claim account, does this mean that the number is recycled but yet still active because UC wi...

Kezzy2387 by • Investigator
  • 799 Views
  • 1 replies
  • 0 Helpful

Resolved! Need a puk code

Need a puk code for my sim card as I've blocked it and don't know how I can get on my fone x

Dendo83 by • Investigator
  • 892 Views
  • 6 replies
  • 3 Helpful

Resolved! Number porting

HelloI joined ee Sunday the 18th of June,  my number ported on the 20th June and 4 days later I still can't receive calls or texts, I've spoke to ee and they just say there's been a delay and my number is stuck between networks or something.  Has any...

Sb7797 by • Valued Contributor
  • 2478 Views
  • 19 replies
  • 4 Helpful

Almost Impossible to Get PUK from MyEE

If I were wanting to get my PUK I navigate this new botch MyEE : Home > Plans & Subs & see a load of options none of which offer a PUK. From them if I choose "eSIM/SIM Replace or Activate" (& maybe others) & then Cancel  I arrive at the page: Account...

XRaySpeX by • EE Community Star
  • 483 Views
  • 1 replies
  • 1 Helpful

New EE Sim Only Deal

Hi, Just moved over to a sim only deal from Virgin bringing my old number over.  The chap in the shop yesterday said it could take 3 days for it to take effect.  This morning my Virgin sim card starts saying "No Service" so I replace that with the EE...

KieranBS by • Visitor
  • 587 Views
  • 1 replies
  • 1 Helpful

Resolved! Sim query

Hi all,I have a question. I currently have a pay as you go sim but am looking at getting a sim only contract from Ee. I’m already with EE so I’m just wondering what I need to do in order to keep the same phone number but with the upgraded sim?

Corrin98 by • Visitor
  • 392 Views
  • 1 replies
  • 2 Helpful

Not happy

this is a joke I ordered a replacement SIM card which I needed asap and is very important because the app said it was aimed to come within 2 days so it saved me going the shop I have waited over a week and it still hasn’t come and EE haven’t sent me ...

195264961 by • Contributor
  • 370 Views
  • 1 replies
  • 0 Helpful

Resolved! Not registered on network

I've taken my sim out and inserted it in a new phone, still doesn't work.Called ee and automated response said my number does not exist but calls can only be made through WhatsApp.Need to fix this in order to revieve texts!Please help @XRaySpeX 

Resolved! Transfer esim to a new iPhone in the us

Hi,Firstly apologies if this has been covered before. I’m just after some clarity.My partner and I both now have ee esims in our iPhones. We will be in New York at the start of next year and intend on buying new phones at an Apple Store whilst we are...

Matt_W by • Investigator
  • 1212 Views
  • 5 replies
  • 7 Helpful

Resolved! Number porting

My sim has now been registered to my account and working. How long before my number from old sim will be moved across?

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