New phone

[dscott26291]

I’ve purchased a new S22 ultra direct from Samsung, I currently have a Samsung S10 I am on a SIM only contract with EE how do I get my current number onto my new phone 

[Chris_B]

@dscott26291  You put your SIM card in to the new device.   Ie you take it out your s10 and put it in your s22

[dscott26291]

Is it that easy I don’t have to get a puk code ? 

[Chris_B · Accepted solution]

@dscott26291  A PUK code is to unlock a SIM card when the wrong sim pin has been entered wrong too many times.   A PAC code is to move your number to a different network.    You just need to put your sim in your new device,   You can use any device you wish your sim is what’s important as that’s your connection to the network. 

[dscott26291]

Thank you very much Chris very much appreciated 

[Leanne_T]

Glad you got the help you needed from the community @dscott26291

Let us know if you have any other questions 🙂

Leanne. 

[Saad1768]

Put the sim in new phone