29-06-2023 08:45 PM - edited 29-06-2023 08:49 PM
Can I change my sim card mobile number to a different mobile number I am on pay as you go contract and it doesn't end until next February and my daughter broke her phone. So my son has an ee mobile number I am wondering if I can change her sim card mobile number to my sons mobile number so my son gets to keep his mobile number and the benefits of his sisters contract otherwise I will be paying for a sim card that is not being used
29-06-2023 09:19 PM
@Meljel0 : Your son needs to call CS with both of them available on the line to effect a change of ownership. If they can't do it together CS will give the current owner a password for the other to quote when they call.
29-06-2023
11:38 PM
- last edited on
30-06-2023
07:14 AM
by
DanielPA
I am the owner of the sim cards it's all on account I have myself and my 2
daughters on my account plus they are only 11 years old and 13 years old.
Does this make a difference.
xxxxxxx xxxxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
29-06-2023 11:55 PM
Ah, yes! You own all the nos. So there is no change of ownership involved but you want to change your daughter's no. to that of your son's.
However EE won't port nos. between its contracts. So you need to 1st port your son's no. to another network's PAYG using a PAC from EE & then in reverse port it back to your daughter's contract. This will also have the effect of cancelling your son's contract.
30-06-2023
12:01 AM
- last edited on
30-06-2023
07:15 AM
by
DanielPA
Aw I am so sorry I don't understand what you mean by PAC etc 🙈 I'm still
in the 80s lol my kids are the ones who told me to call up and ask but
because it was late they were closed.
It's fine I will call up tomorrow morning.
And at least I know now there is a way of doing this which I would like to
say thank you so much for helping me with my issue. I really appreciate
your support and help.
Thank you
xxxxxxx xxxxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
30-06-2023 12:24 AM - edited 30-06-2023 12:25 AM
PAC = Porting Authorisation Code for when you transfer mobile nos. between networks - see What is a PAC code? (ignoring the "Code code" 😉).
30-06-2023
07:03 AM
- last edited on
30-06-2023
07:15 AM
by
DanielPA
Aww fantastic thank you so much all of your help.
Lol I have to wait until my children come back from school as its manic
here in the mornings and then we can do .
Aww thank you lovely much appreciated for your help and quick responses.
xxxxxxx xxxxx
[Mod edit: Please do not post personal information on the public board. Thanks!]
30-06-2023 07:35 AM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.