If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
My iPhone has MMS messages disabled.I was surprised to find I'd been charged £8.20 to send 10 messages while in the US last month (Roaming plan enabled). Upon querying this with Customer Service, I was told they were MMS messages, not SMS, which is w...
Hi everyone Im going to Egypt next week, but am confused ( normal for me) about Roaming. It appears there are no packages that will cover Egypt. The advice is that I will get a link when i land there and to follow that . My question is - has anyone...
hiwhat do I need to do to have an internet in France?
I'm abroad already and I didn't think I needed roaming -I generally purchase local SIM for that-. Now I need to receive a call from the UK, as I'm experiencing a road accident and the idiots of AA only call you on the UK number.I went online on EE we...
Hi EE community. I recently switched to a pay as you go plan whilst travelling, as I have been using e-Sims for mobile data instead. I was told when I switched that I needed to send a text every 3(?) months to keep my old number active. But ever sinc...
Been trying to contact an actual person about roaming as I go to Mexico tomorrow and need the £25 pass for 2 phones. I’ve phoned 150 and the options are 1 for visual service or 2 for whatever. Anyway I go 2 and follow the instructions then so far dow...
Hello Could you kindly confirm if, during my travels in Asia, I won’t incur any additional charges beyond my standard monthly fee, provided I don’t use the EE SIM card?Thank you very much for your support and assistance.
Can anyone assist... we are in spain. I spoke to a woman two weeks ago that said we have been overcharged and she would action a refund. Instead, today, we cant use our phones at all... our account has been deactivated!!! We are on sim only with the ...
Just thought I would post this here to help anyone else out who had the same problems as me.TL:DR - If you’re having network issues roaming in Germany, manually connect to “o2 -de” This month I’ve been roaming abroad in several European countries and...
