Forum Posts

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
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Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
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Roam abroad pass

I’m Going to the USA so with the abroad pass add on I can use my phone at no extra cost in the USA?While in the uk I have unlimited calls texts and data.also does data roaming need to be selected on my mobile when abroad with the pass active?  

Coaly7 by Visitor
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Can’t make calls or anything

Currently in NZ and I try call or text anyone even 150 it says calls to this number are barred. I just £10 to be hung up by ee and get no where and now I can’t keep doing that. I can’t receive calls or text only texts from pins or we weirdly.. help!!...

Tomkane by Investigator
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Roaming to the US for work for 1 week

Hello,I'm off to the US in a couple of weeks with work for 1 week total, and getting a bit confused with the roaming options from EE.I'm on an EE plan called 'Essentials SIM 25GB £21' and keep seeing the roaming pass for £25, but thats for a full mon...

No service while in the USA

I arrived in the US yesterday afternoon, once I landed I noticed it didn’t receive a welcome text message from EE and my phone wasn’t receiving any signal and was stuck in SOS. I purchased the roaming abroad add on but nothing is working. I’ve read I...

Roaming issues

Hi Luke,  I am having exactly the same problem in Italy. It worked fine for a few days, I was working remotely by hot-spotting from my phone to my laptop and it worked great. Then one day it stopped, even though it says “5G” and shows full bars in th...

Roaming USA

I have an android phone. I have purchased a roaming pass for USA. I forgot to text roaming to 150 before I left. I'm currently now in US and have no network coverage, have been unable to make or receive calls or texts ( including WiFi calls unless vi...

Fionab66 by Explorer
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Data roaming

It won’t let me set up my date roaming for grease and Iv been trying for 3days and it say there a problem loading the page please try again.