If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hi all,y brother's heading to Egypt on Monday (his line is on my account) - am I right in thinking he can only add the 7-day Zone 2 pass once he's landed there? I assume he'll get a text asking him if he wants to add it as a bolt on? Many thanks, Tim...
On my account I have two phones (mine and my wife’s). Currently, we are both in New Zealand on vacation. Each morning, I go to use the internet on my phone and a message is displayed saying “Android System No Internet. You may be out of data from 2de...
Hi, I have just arrived in Taiwan and I am not able to use mobile data. I do not get an option to buy the 10 day pass, even though the information I added said I would. It currently says waiting. The only option I have is the £8 + for using internet ...
I am currently abroad in other country and did not Text ‘ ROAMING’ to 150 when I was in the UK. Would like to ask what can I do now to active the service so that I can text and call from abroad? Cannot find the live chat/online chat button in the APP...
Any ideas ? Have never had roaming problems and do not have a spend cap (checked EE App) but cannot make any calls in USA now. Had no problems 4 months ago when here and customer services do not seem to have a clue!
I'm travelling to Switzerland for a week with my EE PAYG phone. I can see phone calls cost 70p per min and texts 30p each. If I want to buy an Add On for some minimal data usage do I just pay £10 for the 8Gb option? Are there any extra fees on top of...
EE have increase cost to the US by 400% from £25 per month to £25 per week! vodafone do a vice and data package with a uk number for £22 per month. Works perfectly where calls to and from UK /US are free and it includes 25GB of data. it's a complete...
Hi, my Pay Monthly contract has free EU roaming, but I was misled and charged £2,47 to use my allowance for the last 2 years. Has anyone had the same experience? What should I do now? I have raised a complaint, but EE has been closing complaints with...
Hi there - I'm suddenly getting this message when trying to call my mom in Finland 'calls to this number are barred from your phone'. I've been in contact with EE and they say it all should be working, but obviously isn't. I've checked the settings o...
