Roaming

A place to ask questions and share tips about using your phone abroad.

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Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 11881 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 9138 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 77197 Views
  • 290 replies
  • 89 Helpful

Resolved! All Rounder Contract - EU Roaming

I took out my All Rounder SIM 125GB £31 in September 2023 with one inclusive add on. I have now seen that the EE All Rounder contracts offer EU roaming included at no extra cost and was wondering whether mine will also include this? It is not clear o...

Roaming in Mexico

How can you switch roaming on from abroad when none of these phone numbers will work from your phone and the app doesn’t let you do it, very disappointing to have not been made aware my roaming wouldn’t automatically be available when changing contra...

TP83 by Explorer
  • 715 Views
  • 4 replies
  • 2 Helpful

Resolved! Travelling to Australia

Hi. I'm going to be visiting family in Australia for three months. What is the best/cheapest way to use my mobile while I'm there.  I'll mainly be using it to make calls within Australia and WhatsApp to UK.

Merry9 by Visitor
  • 853 Views
  • 1 replies
  • 3 Helpful

Urgent help for roaming abroad

I am in Vietnam and trying to get a roaming pass! all of the solutions I’ve read in other forum posts don’t work. phone rings dead via 150 , +44 800 9566000, +44 7953 966no response on the text 150 when I text ROAMINGDATA ZERO help on the app. this i...

Leely by Visitor
  • 745 Views
  • 3 replies
  • 6 Helpful

Data issues in Dubai

Hijust come home from Dubai where I was getting increasingly irritated with EE.  EE have recently changed the roaming rules in Dubai / UAE and now if you pay a daily or weekly amount you can access your UK DATA, minutes and texts.   I paid quite happ...

Stopped making calls while roaming

I came to Lanzarote 5 days ago. I bought the 7 day roaming pass and enabled a spending cap. I could call out the first two days, but since then it says number not valid. That is the same for calls to the UK or to Lanzarote numbers. Data is still work...

Bucks1 by Investigator
  • 682 Views
  • 3 replies
  • 0 Helpful

Resolved! Phone block in US

How do I call back to U.K. from USA? My phone may have a block on it but I can’t find out how to unblock

BOB1015 by Visitor
  • 617 Views
  • 2 replies
  • 3 Helpful

Not receiving text messages in USA

Hi,I have 2-step enabled on all of my accounts so I need to receive verification codes when logging into social media and other websites. Ive been in the USA for 2 months and had no problem receiving these texts until now. Anyone else experienced thi...

Resolved! Disgusting roaming abroad price increase by 200%

I am visiting Australia in a week. In preparation I visited the EE shop in Bognor Regis in November.  I wanted to find out the price for roaming abroad. The agent there told me it would cost £25.00 for 28 days and to come back in January 2025.   Now ...