Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 10614 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 8282 Views
  • 4 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 71565 Views
  • 290 replies
  • 89 Helpful

Roaming in USA

This is complete nonsense. I am currently in the usa and this morning had a text to tell me what great news it was you have simplified my roaming inclusive extra to only use in EU.  I am now stuck in the USA unable to use my phone. You advised I coul...

Currently abroad (Majorca) and cannot make any sense of roaming charges

Hi folks. I’m new to EE’s method of handling roaming away from the UK so spoke in advance if any of this is daft. I checked in advance and found a refeeende that said I can only buy a roaming pass once I’m in Majorca. That seemed really odd as it ope...

trial812 by Established Contributor
  • 1326 Views
  • 5 replies
  • 2 Helpful

Roaming not working

How do I call them when I'm currently in Australia and my phone no longer allows me to call the UK??

Prturss by Explorer
  • 536 Views
  • 3 replies
  • 1 Helpful

Roaming

I am currently abroad and want to purchase an add on. Unfortunately,  the text messaging isn't working. I received multiple texts from EE stating "text ROAMINGDATA to 150 to purchase additional data". When I do text "ROAMINGDATA" to 150, I get a text...

SF74 by Investigator
  • 617 Views
  • 5 replies
  • 3 Helpful

Roaming

I am abroad and Roaming is not working. Even though i have it on my plan. How do i get in touch with EE? They don't have any options to chat with them unless i go in store. What is this nonsense?

MariaR by Investigator
  • 469 Views
  • 2 replies
  • 3 Helpful

Switching roaming

Recently, EE changed its inclusive extra deal to exclude Australia in the same roaming pass as the EU. I’m currently in Australia and will be for the rest of the year. I’m now unable to call EE to change it nor can I change it on the website because ...

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 8282 Views
  • 4 replies
  • 20 Helpful

Resolved! Inclusive Extras

Hi,I'm currently in America and both me and my mother have the Inclusive Extra of the Roaming Pass. Whilst away, the roaming pass changed to the EU by EE and now we are in America, we can't change it to the ROW1 pass even though we never changed it o...

JGx2 by Visitor
  • 583 Views
  • 1 replies
  • 0 Helpful