Roaming

A place to ask questions and share tips about using your phone abroad.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 1817 Views
  • 0 replies
  • 10 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 4748 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

EE_Beach_7328.jpg
JordanTA by EE Knowledge Specialist
  • 49835 Views
  • 290 replies
  • 89 Helpful

ID24926619 a complaint about overcharging

I was charged for Roaming from June until November when I had only required roaming for April and May.  EE refuse to refund me the £100  they overcharged me.  I am a 75 year old technophobe .  I really don't understand  how to use the system.  Anyway...

Wids by Investigator
  • 477 Views
  • 4 replies
  • 1 Helpful

Roaming is dead for me

I'm in Egypt and my phone won't connect to any local network. On attempted automatic connection to the network it just says failed. On selecting any manual network, it says "Disconnected". When I landed at the airport, I didn't get a text message say...

7 day Roaming pass in USA - data works but can't make calls or texts

Hi - looking for some help please as I'm self employed and trying to work. I'm away - access to Data (I bought a 7 day roaming pack for £25) but since arriving in the USA, I can't make any calls or texts (also can't receive) Help!Using a new Samsung ...

TN14 by Explorer
  • 790 Views
  • 3 replies
  • 0 Helpful

Can't make or receive calls in Dubai

Hello,In Dubai and can't seem to make or receive any calls on my iPhone.  I am with EE and the help line number doesn't connect...

Lisa340 by Explorer
  • 1059 Views
  • 3 replies
  • 1 Helpful

Turkey

Hi I'm in Turkey and paid for 7 days service ams can't make out bound calls 

sim problems

Hi.I am currently abroad, before I left the UK I added data roaming for a week. This has been working fine until recently where the data has been turning on and off. I've tried to call customer services but it seems like I'm not able to make any call...

shirab1 by Explorer
  • 369 Views
  • 3 replies
  • 0 Helpful

Australia Roaming

Posted in the open: @lizzyo60 wrote: Having landed in Australia I’ve bought an ee add on which will allow me to use my home data messages calls etc but it’s not connecting. There’s nothing on my setting which says turn on data roaming. I also runs an...

XRaySpeX by EE Community Star
  • 613 Views
  • 8 replies
  • 1 Helpful

Roaming not working in Andorra

Arrived in Andorra 2 days ago and have tried everything, me and my family have 3 EE sims and none have data or voice, despite saying 5G with full bars, no internet and no calls can be made.We were in Barcelona 2 days ago for a few days  and roaming w...

roaming in Cyprus

Hi, I'm on a pay monthly contract and texted roaming to 150 to activate roaming whilst i was still in the UK. I'm in Cyprus and my pixel 9 pro registered on a local network when i first turned it on. Signal was strong and the network showed as 5G. Da...

h4x0R by Contributor
  • 1262 Views
  • 10 replies
  • 1 Helpful