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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

7241 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2116 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3969 Posts

Activity in Mobile Services

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Linking Partners Account

Trying to link my partners mobile account to mine so she can benefit from the unlimited data on our broadband account. It won’t link as it says it’s linked to another account. Is there any way to do this or is?

Unusable

For the past 3 weeks I have not been able to make calls without the audio dropping out, mobile data is dreadful at the best of times, 5g or 4g nothing makes a difference.. been through all the usual checks with my iPhone, but on WiFi FaceTime audio w...

Switching mobile from BT to EE

Hi- I’ve switched mobile from BT to EE and keeping my existing number. The new SIM was inserted yesterday with instructions to switch phone on and off and that would be it all set up. 36 hours later I still cannot receive or make calls. I have signal...

s2will by • Visitor
  • 26 Views
  • 0 replies
  • 0 Helpful

How do I acess my PUK code?

Hello. My SIM card has been locked for some reason and I searched that I need my PUK code.However, it says for me to click on 'Manage my Device' but this option doesn't exists to me and I need my PUK code. Honestly, EE is such a hard platform. 

iihtyso by • Explorer
  • 40 Views
  • 3 replies
  • 1 Helpful

EE phone number not working

We reported one of our business  phones as stolen to EE last Sunday, they told me to get a replacement sim the EE store, the store were unable to register a sim to the number ( which has been in use for 14 years) so EE told me they would post one. Th...

Roaming

I got a text saying welcome to the Isle of Man and the cost of Roaming  chargesbut I was only in the Lake District how do I amend this as the phone line is mainly automated and it’s hard to speak to someone  

Sam280 by • Explorer
  • 417 Views
  • 10 replies
  • 2 Helpful

I can't enable my sim card from abroad.

I left the UK 6 months ago, but I keep my US sim card. I need to go through a validation process, where I receive text messages, but I CANNOT receive them. I topped up £5 to my number and it doesn't work either. I called the EE contact numbers, but i...

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