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I can't enable my sim card from abroad.

Juanmanuel25
Visitor

‎14-05-2024 07:08 PM

I left the UK 6 months ago, but I keep my US sim card. I need to go through a validation process, where I receive text messages, but I CANNOT receive them. I topped up £5 to my number and it doesn't work either. I called the EE contact numbers, but it was impossible. I also wrote to 150, but it still doesn't work. I cannot receive or send SMS.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎14-05-2024 07:15 PM - edited ‎14-05-2024 07:16 PM

@Juanmanuel25   You might want to read THIS  and you can not enable a SIM card on a roaming network. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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