12-06-2025 11:05 PM
My phone won’t ring on normal mobile in Australia on roaming only whatsapp. Also 150 number and other number won’t ring though I have pod for roaming. How do I contact Ee and sort out this problem?
13-06-2025 08:01 AM
Using WhatsApp (or any other internet-app) proves your phone has a working internet-connection... is that using WiFi or mobile data?
Has your phone worked in Australia, prior, on this trip? Have you tried manually swapping between networks, and are the symptoms the same? Can you make outbound calls? Can you send or receive text messages?