Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 11989 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 9174 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 77331 Views
  • 290 replies
  • 89 Helpful

Sms abroad

Hey so I’m abroad and they got no EE signal at all so I dont get sms messages or able to call and I really need this sms I should get on my EE number I tried contacting customer service but again I don’t have service and wifi calling doesn’t work

Baseltw by Visitor
  • 483 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Oversea can’t receive text

Same problem, not receiving any texts. Makes dual authorisation impossible so cannot perform any financial business. I have paid the additional charge to enable roaming, it’s just not working properly. Neither am I able to use my phone’s hotspot to l...

Tarranpr by Investigator
  • 880 Views
  • 4 replies
  • 6 Helpful

Resolved! Travel to HK

Hi .. travelling to Hk on Sat.. cheapest way to avoid huge phone and data charges?thanksCL

CL890 by Explorer
  • 1118 Views
  • 3 replies
  • 3 Helpful

Roaming

I’ve arrived in Spain. I can’t get onto the app to check my data roaming. When I went onto the app at home it says data roaming £2.47 a day was on my add ons. Should I have had a text message when I arrived in Spain to confirm? 

Donna444 by Visitor
  • 460 Views
  • 2 replies
  • 2 Helpful

System Problems/ Roaming etc etc

Are people having trouble logging in today. I cannot access our business accounts. 2 Directors are not able to make International Calls - one is in the UK, the other in the EU. I cannot check if Roaming is enabled as I cant access any account info.Do...

coleybenn by Investigator
  • 600 Views
  • 3 replies
  • 0 Helpful

Roaming

I forgot to tell ee I was flying to Canada so roaming could be switched on. I am now unable to call or contact ee to turn roaming on. My phone is open for roaming but it seems locked from ee side. How can I get roaming to start working? 

Roaming

I have apis to roam in France on holiday for 5 days and my roaming isn’t working Ineed help. What do I do