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Unable to make a call from France / Belgium

M333leee
Visitor

Iv just landed in Belgium and I am unable to make outgoing calls. I get an automated message from a lady saying “this number is unauthorised”.

 I can receive calls, text, WhatsApp use data etc but I can not make out going calls. 

I have tried the EE WhatsApp help but no good. 

1 REPLY 1
bristolian
EE Community Star
EE Community Star

EE don't have any WhatsApp help, so I'm unsure what you're referring to there.

Receiving calls & texts proves roaming is active, Belgium is within the EU thus the daily charge would cover all usage - a spend cap therefore shouldn't be the issue.

Have you tried manually connecting to each local network in turn, and are the symptoms the same on each?