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Using my phone in Australia

Sandpiper
Visitor

‎05-03-2025 08:03 AM

I am on holiday in Australia. The signal is good. My wife's phone is working well. I am a Pay as you go customer with £18 credit but I cannot make calls. It was working well in Penang my previous location.

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎05-03-2025 08:11 AM

@Sandpiper  have you restarted the device since you got there ?  Have you tried a manual network search to try and join a different network ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.