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Upgrading to "no-charge EU Roaming"

alex07122005
Investigator
Investigator

‎04-06-2025 01:55 PM

Mobile carriers in the United Kingdom have no legal obligation to provide free roaming since 31 January 2020. I have been looking at ways to bypass this in recent months while staying with EE - I believe that I have found a plan to allow me to roam in the EU. The name of the plan comes up as "SIM R 50GB 24m £17 R". In the pre-contractual, the contact does not specify if there is "no-charge EU Roaming" in this plan. I don't know if this is indicated in the title of the plan. Does anyone know anything about these type of plans? 

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12 REPLIES 12
alex07122005
Investigator
Investigator
In response to Northerner

‎04-06-2025 04:57 PM

Which section would they fall under? 

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XRaySpeX
EE Community Star
EE Community Star
In response to alex07122005

‎04-06-2025 05:04 PM

EE Monthly Plan Terms and Price Guide > Roaming

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Matt_124
EE Community Star
EE Community Star
In response to alex07122005

‎04-06-2025 05:09 PM

If this is the case it'll be a Retentions SIM with an EU Roaming Addon added free of charge.

It should show somewhere on the contract information documents that you have to digitally sign as part of the Upgrade, but if not I would still proceed with the upgrade and then contact EE Customer Services if there is no sign of the addon after the fact.