Upgrading to "no-charge EU Roaming"

[alex07122005]

Mobile carriers in the United Kingdom have no legal obligation to provide free roaming since 31 January 2020. I have been looking at ways to bypass this in recent months while staying with EE - I believe that I have found a plan to allow me to roam in the EU. The name of the plan comes up as "SIM R 50GB 24m £17 R". In the pre-contractual, the contact does not specify if there is "no-charge EU Roaming" in this plan. I don't know if this is indicated in the title of the plan. Does anyone know anything about these type of plans? 

[XRaySpeX]

Free EU roaming is included in Full Works, All Rounder or Essential Plus plans. Does its full title include any of those?

[alex07122005]

It doesn't use any of that language in the pre contractual terms and conditions. I have seen those terms before but I am unsure how to figure out what category this plan would fall in. 

[Matt_124]

The R indicates it is a Retention plan, which are usually aligned with the features of an Essentials plan unless otherwise specified in the pre-contract information.

[alex07122005]

To add to this

The page advertises the deal as 
"A fast, strong connection with no-charge EU Roaming. Video call, stream and download fast. Gift data to family. Max speed 100Mbps."

[XRaySpeX]

What page? Where do you see it advertised?

[alex07122005]

It was advertised on the "Upgrade" page. 

[XRaySpeX]

Can you post an image of it? I can't get to your Upgrade page as it's not my upgrade.

[Northerner]

Hi @alex07122005 

Please read the "legal bit" and the terms and conditions below to ensure you understand the terms and limitations around EU roaming.

https://ee.co.uk/help/terms-and-conditions

Thanks 

[alex07122005]