02-11-2025 12:19 AM
Went to Czeck Republic 1 month ago and ROAMEU7D £10 ... did not work > No internet
Went to Czeck Republic 1 month ago and ROAMDATA £10 ... did not work > No internet
Went to Brussels last week ROAMEU1D £2.5 .... did not work > No internet
What is going on? it use to work Perfectly in the past
Next week going to Portugal .... is it working?
The following to Spain .... is it working?
02-11-2025 09:45 AM
Hello @ferval77 ,
Welcome to the community,
You need to receive the welcome message from EE, then you can purchase the pass via the welcome message.
I would advise you to take a read here:
02-11-2025 10:19 AM
Back from Spain a couple of weeks ago and it worked a treat. Seven day Pass.
02-11-2025 11:53 AM
Hi @ferval77
The Daily and week pass allow you to use your existing allowance abroad. You must have an active 30-Day plan/Saver plan to opt in to these charges.
You can find more information on how the passes work at Pay as you go charges for roaming in the EU
Ali
02-11-2025 02:56 PM
@ferval77 : Are you on contract or PAYG?
If ROAMEU1D & ROAMEU7D used to work for you, you must have been on PAYG. In which case the Travel Data Pass does not apply to you as its for contracts only.
Do you have an active pack? If not, they won't work noe for you.
On PAYG there will be roaming charges to use your pack allowances in the EU, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival offering & inviting you to take up the options for roaming in EU of either £2.50 / day, by replying ROAMEU1D to 150, or £10 / week, by replying ROAMEU7D to 150. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.
02-11-2025 07:20 PM
02-11-2025 07:36 PM - edited 02-11-2025 07:36 PM
Yes, sounds like the PAYG PLAN30.; You top it up every 30 days, don't you?