Raoming

[Greavesy89]

Currently in Turkey. Can't access any network. I have upped my spend cap. Added roaming to my plan. Can't get hold of ee as they only take calls and have no live chat. Currently up **bleep** creek without a paddle as the bank have frozen my card and need to contact them Again can only call them which I Currently cannot do. Any ideas???

[XRaySpeX · Accepted solution]

@Greavesy89 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.