Is the freephone number free from outside the UK?

NJ59 · ‎09-03-2025

Can anyone confirm whether the freephone numbers are genuinely free when calling from outside the UK?

We are outside our contract coverage area.

My husband's phone was stolen & we need to report it. We don't want to be charged an arm & a leg.

Matt_124 · ‎09-03-2025

Is it an 0800 number? If so, you could call using a VOIP service such as Skype, this would be 100% free over WiFi.

View solution in original post

Matt_124 · ‎09-03-2025

Is it an 0800 number? If so, you could call using a VOIP service such as Skype, this would be 100% free over WiFi.

XRaySpeX · ‎09-03-2025

What do you consider is your contract coverage area? The UK, the UK & EU or someplace else?

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bristolian · ‎09-03-2025

UK 0800 numbers are only required to be free from within the UK.

Foreign networks are not required to route to these numbers, let alone do so FOC.

Most companies offer 01,02,03 or (in the case of mobile networks) or 07 numbers for international callers - publicised in +44 (0) format for ease.