22-03-2025 08:19 PM
Why can’t I change my spend cap online? Have tried but keeps saying unavailable
22-03-2025 08:16 PM
22-03-2025 08:26 PM - edited 22-03-2025 08:27 PM
@Mcookie there isn’t a spend cap on PAYG. A spend cap is to allow up to a a set amount on a contract so you can not go over it to be billed a high bill. It’s a set limit for contract customers. On PAYG you load up with credit and that’s your limit until it’s used up.
22-03-2025 09:37 PM
There are Charge to Mobile transaction limits of £40 / transaction or £240 pm & they can't be changed.