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Calling UK from Iraq on PAYG

DonaRasol
Investigator
Investigator

Hi 

I am in Iraq and in need of calling my bank in the UK urgently and it's telling me calls are blocked....I can receive calls and have been able to make them in the past.

I have plenty of credit and just bought a @£20 data add-on as someone said it was what I needed....I think it may have been a waste.  I am using a dual Sim phone a local SIM for use in Iraq and my ee Sim for usage in the UK. Could it be that o need credit on my local SIM???  I am desperate to get in touch with my bank....any help out there guys????

12 REPLIES 12
DonaRasol
Investigator
Investigator

Hi

I am desperately trying to get ee support I am abroad in Iraq and my ee Sim is not allowing me to make outgoing calls or send txts....it previously was.. I can receive calls and txts 

I have £50 credit and yesterday bought a £20 add on thinking it would help but I can't even use the data....do you have live chat for ee PAYG customers? Or a get a call back option? I can't even call or txt 150...

DonaRasol
Investigator
Investigator

Hi

I am desperate for help I am on ee PAYG and and in Iraq and I am blocked from outgoing calls or texts though I can receive them.

I have £50 credit but still nothing I need to speak with ee but I can't call or txt 150 I need either live chat....email address...,call back.

Anyone? Anything?

XRaySpeX
EE Community Star
EE Community Star

EE provides no email contact. There is no Live Chat for PAYG. No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

How long have you been in Iraq? Before your latest top-ups when did you last make a chargeable call or text?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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