Community Activity
Resolved! discovery+Premium?TNT
Good Afternoon, Having just transferred from BT I seemed to have lost my subscription to Discovery+/TNT, a service that is already paid for. (Probably my fault).However, all and repeated attempts to re-activate have ended in total failure with the ...
Smart WiFi Plus - pairing issue
Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal. I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.

Resolved! Multiple e sims
Hello is it possible to change the e sim in your phone to another provider temporarily?travelling abroad and EE roaming charges are way to high! So want to temporarily get a different sim from another provider to use and then switch back to ee on my ...
EE Hold Music - March 25
Hi,I’ve looked at the older posts from last year and can’t find the song I wanted… I was on call earlier today and heard a really good song. Anyone know the EE Hold Music playlist as of today? If it helps I was phoning the Broadband Fault team. thank...
It's been three days and I still haven't received my phone.
Hi, I placed an order for an iPhone 16 Pro Max plan three days ago and since then I have received a confirmation of placing the order, what will be the monthly payment for the phone and sim card and nothing else. Who can I contact to find out if it h...
Apple TV 4K EETV app
Afternoon,After using the EETV app and tv guide via the Apple TV 4K box for a few weeks, I wondered if any knowledgeable contributors on here knew of any improvements in the pipeline?Specifically I’ve noticed the TV guide is limited to the next 24 ho...
Pay As You Go - Hibernation?
Hi. I moved to a PAYG pack from my mobile plan after relocating from the UK around 2 years ago. I've been topping up my mobile number every 6 months to keep my number active as I still need to receive codes for security verification on UK accounts. I...
Going down the pan
Why has EE become so rubbish. I’ve been with them longer than I can remember but they’ve become uninterested in customers
App access
Hi! Wondering if anyone can help me as I feel I’m going round in circles. I used to be able to access the app to pay my bill and just generally keep an eye on my account , however for some reason lately I can’t get into it. Keeps saying the given nam...