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stop premium rate texts pay as you go

Kezzy2387
Investigator
Investigator

my son has a simple nokia 105 2017, keypad phone on pay as you go. i have just checked his usage and hes been charged a few times for text messages - numbers 63320 and 83500. i need to get these removed and stopped. his phone doesnt have a call barring, blacklist or block list option. any advice please

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Kezzy2387  You need to call customer services to request premium rate numbers to be blocked from this number. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.