EE Billing does not work

[Kaidou]

""Your request for this service failed. Premium rate / 3rd party services are currently barred on your account. to remove the bar please text UNBAR to 150"" ~shows up whenever i try to make a payment via google play ee billing or even add EE billing to my mobile again as it removed.
so obviously texting UNBAR didnt work for me. I'm PAYG (Android) , and i've called customer service, spoke to i believe 4 or 5 different people- 1 being a technician, 1 being in the PAYG department specifically. They all say i have no bars whatsoever on my entire account, they even tried to bar everything, then unbar it to see if it was a "have you turned it off and on again" type of issue. nothing. I have made purchases previously via EE Billing, i thought it was a play store issue, contacted google and their customer support- they said it's an EE problem. so im kinda going back and forth and i just want to actually be able to use my phone's billing bc i dont own a bank account. i top up via voucher like i always have. I have also reset network settings like i was told to by EE C.S and still nothing. flipped my sim card to the sim2 slot, everything.

[Northerner]

Hi @Kaidou 

Can you pay with another method on the play store. 

I did not think you could use this service on EE PAYG.

Thanks 

[Alex_H]

Hi @Kaidou,

Welcome to the EE Community

Do you use any other charge to bill services besides Google Play that you have been able to try? 

Was the transaction you were trying to make over £40? Or is it possible you have already spent £240 this current billing month? (Your charge to bill billing month will start from the day your EE account went active rather than being set to the calendar month) 

As you are unable to make a transaction of over £40, and you are unable to spend more than £240 in a billing month so the first would block that transaction and reaching the billing limit would bar all transactions until your limit resets. 

Alex