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payg time limit

ranchy65
Visitor

what is the limit for not using the phone, the last service provider i was with it rarely got used but the price increase was more than i wanted to pay. last year from september 1st to december 30th used 3 times. a text in sept and in december a text for pac code and a call to cancel

1 SOLUTION

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bristolian
EE Community Star
EE Community Star

EE's hibernation policy is explained at the sticky post at the top of the PAYG section of the forum that you've posted in - https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-... 

Chargeable usage is required at least once every 179 days.

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

EE's hibernation policy is explained at the sticky post at the top of the PAYG section of the forum that you've posted in - https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-... 

Chargeable usage is required at least once every 179 days.