cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ontopup is a scam company

Woodz6
Investigator
Investigator
EE you have had so many complaints about ontopup but you still use them and your logo still on their main page. You know they are miss selling customers a one time top up an then customers are having multiple payments took out over time. Why are you not doing anything to help your customers?   This has been a long term problem , how much do they pay your company ?
21 REPLIES 21
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
No one saying its EE FAULT. we are saying that it tricks vulnerable and elderly customers into believing its approved EE. They even show ee logo and description on their advertising...
bristolian
EE Community Star
EE Community Star

@at3388 wrote:
They even show ee logo and description on their advertising...

Absolutely - very common & standard techique to catch the unwary. You have good cause for complaint to OnTopUp and/or Google.

Whether they'll be interested is another thing - their business is based on these techniques working.