ontopup is a scam company
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14-03-2025 11:59 AM
Solved! See the answer below or view the solution in context.
Accepted Solutions
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14-03-2025 02:36 PM
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14-03-2025 12:05 PM
Did they take money from your account. it seems a regular thing but EE do nothing to help
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14-03-2025 12:07 PM
They have done this to many people and get away with it, EE knowe they do this an still work with then an not help their customers
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14-03-2025 12:26 PM
EE don't care they get money from this
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14-03-2025 01:51 PM
Vodafone customers also reporting excessive fees added onto any top up amount paid for on-line via ontopup associated company
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14-03-2025 02:36 PM
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14-03-2025 03:05 PM
@Woodz6 , you have a short time to edit your post, rather than writing you ones with one liners.
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14-03-2025 03:08 PM
I agree you can , i was new on EE and searched EE top up on google an that page was top of the list. If i had known or if they had stated on the page topping up from this page you open a contract with them where they can just take money from your bank without receiving any top ups im sure i would not of used that top up page thinking it will be a once off top up. You should be asking how are they getting away with it but ok
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14-03-2025 09:50 PM
Being top of a Google list is always dubious. They pay Google to be there. Always look down the list for a link to the firm's own domain that you are after.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
