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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 830 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 1178 Views
  • 4 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 25101 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13505 Views
  • 0 replies
  • 6 Helpful

Resolved! Two pay as you go numbers on one account

Hi, I’m a student here and need a work phone number but I am wondering if I could add another EE pay as you go number to my account and have them both paid simultaneously? Plus it saves having multiple email addresses and passwords. Can I have two nu...

Jank0x by • Skilled Contributor
  • 1469 Views
  • 3 replies
  • 1 Helpful

Adding a device

Hi, can someone please give me a step by step guide on how to add another mobile number to my online account.  I have twin daughters both on ee but only one on the app. I'm using the mobile app. Thank you 

Kirstie81 by • Investigator
  • 535 Views
  • 5 replies
  • 1 Helpful

Subscription packs

Hi, I’ve topped up credit on my pay as you go sim but it won’t let me choose a subscription plan as it’s saying there’s an error on the page. Is there any other way to use my credit to get a subscription plan?

PAYG SIM

Hi... I'm current in Thailand with a PAYG Sim which was activated in the UK. Is there anything I need to do to receive txt messages while on holiday or will I automatically receive messages sent to my number. Currently I have not received anything 

Nealy by • Valued Contributor
  • 372 Views
  • 3 replies
  • 1 Helpful

Resolved! Top Up to old pack.

So I don't know how this all works. I just started using EE and my first renewal was about to happen. I did not know by not paying my top up my 25 GB would not roll over to the next month. I spent 15 on 30GB. I would like to keep on this plan, and ha...

Mini wifi

Bought a mini wifi broadband the top up card does not work and struggling with a voucher as I don't have an ee phone,quite useless in the branch I went in.

Mrbeagle by • Visitor
  • 323 Views
  • 1 replies
  • 0 Helpful

Hello

Hi, i just top up 20£ but i dont know how to redeem the bundlle! Can someone help me?

Top up sim

My grandparents have had an old iPhone and need it just for emergencies. Do you offer SIM cards where you top up an amount and that stays on the sim card until it’s used not having to renew every month? 

Charbec2 by • Visitor
  • 323 Views
  • 1 replies
  • 1 Helpful
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