We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I started last month with a 15 gb package, used my phone all month, and re upped this month and it says 15 gb rolled over so now I have 30? Did something not connect correctly? Why does it not say I’ve used any data? What’s going on?
Hi! I am new to EE. I mistakenly topped up my account with 30 pounds, and I wanted to buy a bundle of internet for 30 pounds. When I try to buy a pack using credit nothing happens.
I’ve gone to top up my phone but accidentally added £10 to my credit but then tried to use that to top up with but it wouldn’t let me so I’ve had to pay again for my top up so I just have £10 of credit that I don’t know how to use
Won't let me top up
I topped up someone else’s phone and got a text saying it had been successful but they got one saying it hadn’t as they didn’t have a PAYG Pack, all I want to do is put some credit on their phone
I was charge £7.99
Hello I'm new in the UK. I have bought the ee sim and recharged it with 10£ which says I get 5 GB data and unlimited calls. I am unable to use internet yet. Kindly help me
Dose anyone know if you can switch from pay as you go to sim only without changing sim
