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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 45 Views
  • 0 replies
  • 5 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 253 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22880 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12813 Views
  • 0 replies
  • 6 Helpful

Resolved! Need replacement sim

I just want a replacement sim but its proving almost impossible to do. Tried phoning from mob and land line but non of the options are applicable. I dont want to change the number I just want to replace my sim to a nano sim, The only page I was direc...

vicvic2 by • Visitor
  • 1029 Views
  • 3 replies
  • 2 Helpful

EE pay as you go

hi all, hope you are having a good dayI purchased a phone couple of months back and had a sim with it and a pay as you go top up card with it. I want to use that top up card on my current sim which is different to the one i had before. how do i chang...

arm_mo20 by • Explorer
  • 331 Views
  • 3 replies
  • 1 Helpful

EE PAYG Australia no network

Hello I have recently topped up my account and trying to buy an addon or pack, but the online portal and app is not allowing me to do so. Can you advise on how I can activate my account please?

Resolved! pack information

helloI am new to this network. I had bought a pack of 15gb+minutes.Now its data is used so I bought a new pack.But I cant use the data because it keeps saying that your previous pack is active.Please tell me how to deactivate the first pack and activ...

Umer314 by • Investigator
  • 371 Views
  • 3 replies
  • 0 Helpful
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