Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Hi

I have topped up 20 quid and I want to buy a pack and it's not letting me

Resolved! New SIM for old phone

I have an old Samsung flip phone that I bought from an EE shop during the age of the dinosaurs. I have since transferred that number to a new phone, but I would like to re-deploy the old phone for just receiving text messages (not sending). I don't k...

Community

Hi, I topped up my account last Thursday with £40 and bought an additional internet package, I got a text message confirming the purchase of the package and that it was turned on but today I noticed that the package does not work and there are no fun...

Number changing to pay as you go

I have asked EE to change my number to pay as you go. How can I check when this has gone through?

Top up

Check out the £15 pay go package. If you only recharge £5 or £10, you can make calls or send text messages at the standard rate until the balance is used up. The £15 package will not be activated, right?

Payg to pay monthy

Hi I had a pay as you go rolling 30 day contract £10 and my credit car ran out so I called EE and the person on the phone confused me and has now put me on a monthly contract which if I go oversea have to pay £2 per day to use my phone in Europe the...

airpod 2nd gen with case

Hi im looking at purching the airpod 2nd gen with case on a pay monthly basis could an one help with this please

Content lock

Hi I’m on pay as u go an carnt turn content lock off I don’t have a credit card only bank card an don’t live near an ee store to go in so what am I ment to do it’s a joke I used to do it on my ee before I’m Gunnar end up leave in ee again

Hi

Hi Guys I am on PAYG pack and renewed my pack early, but now I don’t have access to internet. Thanks

EE has deleted all my data boosts amassed over several years

Hi all, Very frustrated with this appalling service. I have amassed gigabytes of data boosts over the many years I have been a loyal customer to EE. All of which was removed without explanation. I bought the weekly data pack for several years until E...