Pack

SB661 · ‎23-05-2023

Can I swap my £5 to a £10 pack for one month then go back to my £5 pack and still have my original boosts or will I loose them all

XRaySpeX · ‎23-05-2023

@SB661 : Once you stop letting your £5 pack auto renew upon expiry you can't get it back. It's a legacy pack that is no longer offered.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎23-05-2023

@SB661 : Once you stop letting your £5 pack auto renew upon expiry you can't get it back. It's a legacy pack that is no longer offered.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Canny1415 · ‎25-05-2023

Hay guys a topped up my phone yesterday and its ran out all ready wonder if yous guy can help me

James_B · ‎25-05-2023

Hi @Canny1415,

Welcome to the EE Community. 🙂

What response do you get if you text BALANCE to 150?

James