Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 556 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 754 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24096 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13209 Views
  • 0 replies
  • 6 Helpful

Resolved! Canceling automatic payments

I submitted an online request for a 'STOP PACK' last month. However, I noticed today that I have been billed 20 pounds for this month's pack. I would like to proceed with canceling this arrangement. Thank you. 

ANYOUNG by • Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

services not working

my sim card now is located in lebanon i have in my account 22 pounds and need to send sms and receive calls not working. xxxxxxxxxxxx is my number need help [Mod edit: Please do not share personal details as your posts are visible to the public. Than...

recycled old numbers

I hope EE can learn from my call today. After 24 hours of registering my EE Pay as you go Sim Card I had a very interesting 24 hours EE should do what Vodafone does and put something in place for to stop recycled numbers being recycled that scammers ...

Adding a second pay as you go nun er to my account

Hi All So I'm with ee currently and I'm on pay as you go, I'm looking to move my partner over from sky to ee pay as you go also, just wondering if it's possible to move her number over but have it on my accountCan't see any option in the app to add a...

Gazza1591 by • Investigator
  • 418 Views
  • 6 replies
  • 0 Helpful

Top up

Hello I just top up £5 and purchase 5Pack , but is not working ! I can’t call or text 

Resolved! add-on : data and phone call

Hello,  I'm in UK.  I want to buy an add-on for both data and making phone calls in UK.   Does an add-on for data, like "5GB data add-on," enable me to use not only data but also to make phone calls?    Please let me know.Thank you.

shogmin by • Explorer
  • 478 Views
  • 2 replies
  • 2 Helpful

Resolved! Clear

You tell us 20£ 100GB pay us you go when I want by on your App you tell 50GB why 

Eu roaming

Hi, I can’t make head nor tale of the different info I’m reading online, just looking for a simple yes or no, I am a pay as you go customer and I’ve had the same pack that gives me a free boost add on after each 3rd top up for years possibly 7-8 yrs ...

Most solutions
More
Top Helpful authors
More