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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2503 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4261 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15512 Views
  • 0 replies
  • 6 Helpful

Slow browsing of mobile data

I am using a SIM pay as you go since last month. I have observed that the browsing speed is very slow and some of the apps are not working and showing error, Can anyone guide me 

Mahmoods by • Visitor
  • 1111 Views
  • 4 replies
  • 0 Helpful

When this is fixed? ADDONS PURCHASE ERROR

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.

mmellouk by • Explorer
  • 1350 Views
  • 5 replies
  • 0 Helpful

Top up Error

I keep trying to buy data as an add on and this terrible site keeps saying an error.  I have the top money in my account.  Please fix account 

Lost SIM and converting to e-Sim

Hello Sir/Madam,I bought a pay-as-go package from EE on my previous visit to the United Kingdom. I'm going to visit soon to UK, unfortunately, my SIM card is missing, cannot find it.I bought a new package through the EE application, but I don't know ...

erkin1 by • Explorer
  • 771 Views
  • 3 replies
  • 4 Helpful

Pay as you go

I have a £10 plan pack which I renew every month i paid £10 on last Thursday as had text saying need to renew as pack ran out this week so topped up week earlier while had money to do it. Then I received a text today saying need to renew by tomorrow ...

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