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Re: Turn off mobile data from a different phone

ehervey
Visitor

‎30-12-2023 03:10 AM

Is it possible to block data on a pay as you go plan? I cannot find where this option may be and I have checked the desktop page and the app. Please EE help.

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1 REPLY 1
Leanne_T
EE Community Support Team

‎30-12-2023 07:56 AM

Hi @ehervey 

Thanks for coming here. 

If you log into the EE app and select Settings and Permissions, if this is an option for your account you will have 'Use mobile data' which can be turned off. 

If this is not showing, please call us on 150 and the team can help you turn off mobile data. 

Leanne 🙂

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