If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I just want to access my account to check my balance etc but it's saying add device but don't have a contract or sim with EE I just too up.
Hi, how do i extend my SIM local pack by 2 days? i bought a sim card at whsmith glasglow airport and i paid £35 for a 1 month worth of data and unlimited calls and texts. I would like to extend the data for 2 days and how do i go about with it?
Hi all, I tried to login and buy a new subsection pack urgently but it failed. I have tried both App and website. What else can I do? Thanks!
Hi, I have a problem to put credit in my new Sim Card, I try input informations the debit card and website return for new page, and website request again my information about debit card, this situation generate a loop.I need put 10 libras for use the...
Hello, I purchased a pay as you go sim on the EE Website, it arrived and all set up, however the £20 subscription pack hasn’t been applied? I activated the sim yesterday so will this be applied soon? I did try and call and I was expecting a call back...
I have topped up twice 10pound and it sent a text saying its credited both times then I go to make a call nothing so I'm down 20quid
So I got a text back in April from EE stating that from 6th June 2023, they will be introducing charges to EU roaming - £2.50 per day or £10 for a week.I recently upgraded to a £20 subscription pack (50gb data, unlimited minutes and texts). I'm going...
Hi, i am travelling to Europe ( 3 countries ) for 3 weeks. Need to get confirmation that weekly roaming add on ( 10£) for 7 days do get renewed or this is one time only to use my package like home.
HelloI need from support I am with pay as go my sim cardBut I charged but still doesn't work and that moment I am outside uk
I would like to stop my monthly payments as I am in a different country where EE doesn't work. I keep getting charged monthly but I am not using EE. And there is no way to change that setting on the app or website, which is quite frustrating. I am tr...
