Pay as you go

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Try top up pay go on phone

I am trying top up for father who as pay go phone but every time I tryed said can’t take top up now

Resolved! Content Lock Removal

Hello, please can you confirm that your EE stores can turn off content lock from a Pay As You Go phone?I do not have a credit card, but have twice been into my local store (with ID to prove my age) but have twice been told that I need a credit card t...

Resolved! can anybody tell me if I can use a orange mobile number long time ago?

Hi there. I have had a very attract tive orange mobile number 12 years ago in the UK using pay-as-you-go. When I left UK, i keep that number and sim card with me and have not used it these years. Now I will come back to work in the UK, so I want to u...

Resolved! top up with international credit card not accepted

Resolved! Subscription Pack & 5G

I have a subscription pack so should I be able to get & use 5G when it and about as it does not seem to be available to me when others on EE in the same location are using the service?

Cctv camera

I have just bought a cctv camera and put a pay as you go sim in it 20gb does anyone know how I can view how much data I have left on it please

Understanding charges

I have a payg £10per month subscription I have unlimited texts and 8gbs of data so why have they taken £10:40 from my subscription???

Lost voucher receipt

Hi I had bought EE voucher at Tesco supermarket on 15/8 . I wonder if I have any help so I can have my credit

Resolved! Want to 'start a conversation' but panel will not let me type.

Want to top up my wife's EE mobile phone

Campervan router connection issues

We are away in Spain in our motorhome. Router in motorhome with EE SIM. We are all struggling to connect to it. It has data, lots! When we try to sign in it's asking for a roaming payment to access data. We have roaming switched on on our devices. P...