Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Can't use SIM card. First activation

Hi I bought sim in Asda I didn't put sim card to my phone in UKAlready I'm in Poland and I put New sim card to my mobile.I received welcome SMS from eeI created account and installed Ee appI created account to my email address. I can't add this mobil...

Lagos - call to this number are barred from your phone (ABROAD)

Hello EE,I receive the error "call to this number are barred from your phone" cI activated the " PAYG" Sim and used it before I left.I have it linked to my Apple ID, Linked on the EE app. (I could see my balance of £10 )I made top up of £5 to make su...

Resolved! text message

hello can i see my text message from several phones but same number over a period of years.

Resolved! Topup

I want to go my apps

Resolved! Data

I have just bough 10 pounds to go on my dongle. It has added but hasn't added any data. How do I do this?Thanks

Resolved! PAYG SIM only

I have £10 credit on my SIM which I only use for CCTV. Have been advised I need to add a subscription pack to this. How do I do this - don't wish to add any more funds until I know it works

Resolved! Underground Wifi

Hiya,currently very confused. Spoke to a EE tech advisor on Friday about my EE underground WiFi not working for about two weeks -he said I needed to go to a tube station to run tests on the connection but I couldn’t do it then. So I called tech suppo...

Unable to purchase a subscription pack

I am trying to purchase a subscription pack for my SIM. I get to the payment page, but it then says "Additional payer authentication required to complete your payment."On chrome I get a little unhappy face saying "This content is blocked. Contact the...

Subscription pack

So I have bought the pay as you go SIM card some months ago with the 20gb for £10. It worked the first time, however the second time I only got 8gb and I have checked my adds on for the remaining 12gb but it’s not there.

Pay as you go

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