Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13113 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9223 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 36646 Views
  • 27 replies
  • 21 Helpful

Problem data

Hello, I have a problem with Data. i loaded for 30 £, but my internet is not working. I am asking for your assistance!

unused number and top-up

I have an unused number since 2019 which has not been topped up since then. I live overseas and will be in the UK next week. I inserted the sim card and tried to top up but do not receive the code to confirm. Is this number still valid?Thanks

Warber by Investigator
  • 641 Views
  • 5 replies
  • 0 Helpful

Top up

How much do I pay for top up if I need to have unlimited data for a month?

Stoklosa by Visitor
  • 247 Views
  • 1 replies
  • 1 Helpful

Auto Top Up?

Hi EE Community,Is it possible to set an auto top-up amount, if my credit falls below a set limit?Thanks,Karl

Subscription Pack

Hello,I'm trying to sign up to a subscription pack but "My EE" page just says under Current Pack:System failureWe are currently experiencing difficulties loading this information, please try again laterIs there anything I can do?