We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi.I have a pay as you go sim with a £15 pack that automatically renew every month. I am confused how to turn on roaming. The help page about roaming in the EU says when I arrive to an EU country I SHOULD receive a text message and I SHOULD reply to ...
Hiya, I’ve just upgraded to a contract phone and I previously had a pay as you go sim in my second hand phone bought elsewhere. How do I cancel my pay as you go £10 a month set up to make sure i’m only paying my monthly contract payments now? Or does...
Hi I locked myself and i need the puk but I dont know where to find it
Hi all. I'm brand new to EE & using just the sim card i picked up in a shop! So far, I'm horrified & disgusted as this is my very 1st experience/ impression of EE & it's all been terrible so far. Tried ringing them yesterday & got through to customer...
Why is after I have topped up through my mobile by calling, I still have no data
Lyca mobile have just launched eSIMS for PAYG! We now just need the big companies to catch up, if an NVMO can do it, so can the big 3/4
Did u solve this as I've got a similar problem..topped up with £40 but only £20 credit showing on my account..the £40 has come out of my bank account
I have a PAYGO account, originally Orange. I have £11 credit, no packs or add-ons that I am aware of, and 0B of data. I can make calls and send texts, but have no access to mobile data. How do I obtain true PAYGO data, ie no time limit on the data...
Hi, I just brought a top up pack for £10 by mistake. I wanted to purchase a different pack. Could you please refund me so I can make the change? Thank you
