I purchased a Sim from a store that was 75g data for £15 got home inserted the sim into my phone followed the steps. Said I could save 10% so I did. Went to use my new sim and NOTHING. Apparently I was being sent a sim to my address. I now have the sim of which I purchased the 75gb data at saving 10% so £13.50 even have email to prove this.
Now I have the sim and I can no longer switch the number from the sim I purchased to this new one. Ive had to create a BRAND NEW email address which is frustrating to get my sim information in my account.
I have tried to call NOTHING text NOTHING even use the internet NOTHING. I look at my account and its only giving me 50gb data. I just dont know what EE are doing. at this point I feel like giving up and requesting a refund. But the only way to speak to someone is by calling 8am-9pm. Gives you links to facebook, x and instagram which btw do nothing also.
Can someone please give me some light to how I can just get a sim 75gb at the savings 10% rate for £13.50 that will call text and have data.
I have no more hair left
Thanks
