Unable to receive messages and verification code

[Diekola]

Dear EE customer support, I am currently unable to receive messages, verification code etc.

 I have previously been able to receive messages without issue, but the issue started a few days ago 

[XRaySpeX]

@Diekola : 1st of all, this isn't CS; it's a user discussion group. Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

Are you on contract or PAYG?

Where are you?

Have you recently ported your no. to EE?

& whatever other relevant facts I couldn't possibly 2nd-guess?

[Diekola]

• I’m having issues with receiving codes and verification messages 

[bristolian]

In addition... can you receive person-to-person texts, and it's just automated ones that aren't arriving? Or are you just not receiving SMS at all?

All of the other questions in the previous post are relevant for advising.

[Diekola]

I am Unable to Receive Messages including text to text.

Please help me resolve the issue as soon as possible.

. thanks

[XRaySpeX]

@Diekola : There's no point posting the same query all over the shop. You've already been asked for more info but all you've done is repeat yourself.

[Diekola]

I'm sorry.

I also unable to receive text to text message as well.

I will be glad if you can help resolve this.

Thanks

[Diekola]

No, I can't receive person to person text as well.

I'm not receiving SMS at all.

Thanks

[Diekola]

I don't think I'm on any.

I'm in Nigeria currently, and I've been receiving SMS with it before I was unable to receive anymore.

This started a few days ago.

[bristolian]

If you send a text to yourself, do you receive it?

Try manually connecting to each local network in Nigeria, see if the symptoms are the same - eliminate an issue with the specific roaming operator.