Unable to link sim to my account

[Abbieheron1]

I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?

[Leanne_T]

Hi @Abbieheron1 

Thanks for coming here. 

Is the SIM card pay as you go or pay monthly? 

Do you have an existing EE account? 

Leanne 🙂