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Community Activity
Netflix cancelled
Hi it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...
Last contract
How to get contract detail from last phone contract
Telesales calls from EE
Have had a few calls from 01914297590, which shows as EE, but when I answered this morning I was given the hard sell on new add-ons to my contract.Guy was perfectly nice + was able to send me a verification message from the same number as the regular...
Discovery+
How do I activate Discovery+ or do I need to pay for it?
Scam Email?
Is this a scam email - or is my (old) @btinternet.com being disconnected?From: E E Servi□e <jsebas@zoominternet.net>Sent: 30 May 2025 12:47To: btukbroadband@bt.com; noreply@service.comSubject: New Terms and Policy ChangesB͎T+EE Telecommunication Hell...
Flex pay approval.
Hi there.Why is flex pay approval taking so long?I've been an EE customer for 9 years, never had any issues with payments, always had top end contracts and phones and I'm now also an EE broadband & TV customer.My current phone contract with you has e...
How do I activate a subscription pack?
Hi I bought a subscription pack for £10 and received this text from 150Hi from EE. Thanks for buying a £10 Subscription Pack - you'll get 500 minutes, unlimited texts, and 8GB of data....I have no idea how to use it though. If I try to call someone ...
Call ended
Is anyone else having problems with calls on their phone? Mine’s not been working for make calls or receive calls - the live chat doesn’t work either so EE aske me to call 150 and I can’t call customer service.
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
landline
We still cannot get our landline working. We ordered ee in February but still no dial tone. We have a new digital Panasonic phone too.
