This content is blocked. contact the site owner to fix the issue.

[raik]

Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen

[daveple]

This link - still a problem!

https://ee.co.uk/bills-payments/mobile/direct-purchase?fa=confirmPayment

David

[Christopher_G]

Hi @daveple 

What is it that you're looking to pay for? Is it a payment towards your mobile contract bill?

Chris

[daveple]

No - to buy a PayAndGo pack 

[Christopher_G]

OK, thanks @daveple 

Have you tried on a couple of devices/browsers, to see if the same thing happens?

You can also use this Fast Top Up page.

Chris

[jkghbigyuiguhi]

It's May 2025 - and this has not been fixed yet...

[Linzi_H]

Hi @jkghbigyuiguhi 

Welcome to the Community. 

Are you trying to top up and add a pack? 
What's happening exactly when you try?
Have you tried any steps suggested in the thread so far?

Speak soon,
Linzi 

[Runci2]

Another year later and same issue persists. 

[9454676810]

August 2025 and this still hasn't been fixed by the web development team at EE. 

[Ali_A]

Hi @9454676810 

What are you trying to do online, and what is the issue you face? 

Ali 

[9454676810]

Top up my balance and/or set up a DD for a plan. The payments form on your website does not work. I have the same error as was reported 2 years ago, namely, "This content is blocked. Contact the site owner to fix the issue."

Your web development team needs to fix it by inspecting the console and checking the specific errors. 

I had to go to a shop today and buy a voucher because your online payments form is broken and has been for years. 

By the way, I used to be able to use the anonymous top up even if the normal top up form wouldn't work, but now even the anonymous top up has the same error message, so I cannot top up online at all.